Privacy Policy

INTRODUCTION

This Privacy Notice explains how we collect and process personal data about you and your child to deliver the services that Black Dog Children's Fitness provide, how we operate our business; meeting our contractual and legal obligations. 

At Black Dog Children's Fitness we are committed to protecting your privacy.

IDENTITY OF DATA CONTROLLER

Black Dog Children's Fitness is the data controller for the personal data we process about you and your child.

Our contact information is:

blackdogchildrensfitness@gmail.com

If you have any queries about this Privacy Notice, please contact us at the above address. 

Black Dog Children's Fitness is registered with the Information Commissioner’s Office (the ‘ICO’) as a data controller 

WHEN DO WE COLLECT PERSONAL DATA?

When you sign-up for your child to take fitness classes we will know who you and your child are, and the activities you perform on this website or undertake during the classes that we provide.

We collect your personal data when you:

  • Visit or browse our website.

  • Contact us through telephone, email or online chat

  • Send an email to blackdogchildrensfitness@gmail.com

  • Register your interest for upcoming Black Dog Children's Fitness classes

  • Complete an online application 

  • When you book classes, courses, and inductions.

  • When your child checks in for a class 

  • Ask us for more information about classes or contact us with a question or complaint

  • Your child  is injured during a class 

  • When you consent to be contacted regarding classes 

  • When we take photos of your child’s attendance at a class (Your permission will be asked beforehand)

 WHAT PERSONAL DATA DO WE COLLECT?

The information we collect about you is required for the purpose of creating your account and for you to enrol your child in our classes. Such data allows your child to be identified as attending a class and includes:

  • Your child’s name, date of birth, gender, e-mail address, postal address, telephone number, health declaration and whether they require disabled access

  • Credit or debit card information, information about your bank account number and sort code or other banking information. Note that we do not store your bank or credit card details on our webserver Stripe 

  • Your child’s attendance at classes 

  • Your contact with us, such as a note or recording of a call you make, an email or other records of any contact you have with us

  • dates of payment owed and received, the services you use and any other information related to your account

 HOW DO WE USE THE PERSONAL DATA?

We will use your personal data to provide you with the classes that you have requested for your child, for health and safety, security and administration purposes, to improve your website experience, and marketing. We may need to share your information with our service providers, associated organisations and agents for these purposes.  We may use your information to:

  • Bill you for using our services 

  • Keep you informed about our services 

  • To provide a functional website 

  • Confirm your child’s attendance to exercise classes 

  • To share event photos on our internal social media platform (Your permission will be asked first before a picture is taken)

  • Respond to any questions or concerns you might have about our services

  • Prevent and detect fraud or other crimes

  • Operate our facilities in a safe and secure way

 BASIS OF LAWFUL PROCESSING

Black Dog Fitness relies on the following lawful bases for processing, storing and retaining your personal data:

  1. in relation to your contact with Black Dog Fitness your explicit and freely given consent for the specified purpose of providing exercise classes to your child;

  2. the processing is necessary to enable your child to participate in the exercise classes provided by us; 

  3. the processing is necessary for the legitimate interest in communicating with you;   

  4. in relation to your personal data relating to your child’s health, your explicit and freely given consent for the specified purpose of providing exercise classes to your child.

  5. In relation to website visitors and marketing information, the processing is necessary for Black Dog Children's Fitness to be able to provide our website

  6. In relation to your retained data the processing is necessary for a legal obligation that Black Dog Fitness is subject to

 RETENTION

We will store you’re personal data for as long as it is necessary for the purpose of processing.

KEEPING YOUR PERSONAL DATA SECURE

We will take appropriate measures to ensure that the personal data we collect and maintain is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Communications over the internet (such as emails) are not secure unless they have been encrypted. Your communications may go through a number of countries before being delivered to us – as this is the nature of the internet. We cannot accept liability or responsibility for any unauthorised access to or loss of your personal data that is beyond our control.

 WILL WE DISCLOSE THE PERSONAL DATA WE COLLECT TO THIRD PARTIES?

We may share data about you and your child with:

  • Law enforcement agencies, regulatory organisations, courts or other public authorities where we have a legal obligation to do so

We will release information if it is reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

 CHANGES TO THIS PRIVACY NOTICE

We will update this Privacy Notice over time, especially if we change our data processing activities or if new legal requirements become applicable.